Ask us anything

You can book directly through our tour pages on this website, or via GetYourGuide and Viator. Direct booking through our website gives you the most flexible options for private and group tours. You can also WhatsApp or email us for custom requests.

Yes, absolutely. The Colosseum sells out weeks in advance, especially from April to October. Walk-up tickets are often unavailable by mid-morning. We strongly recommend booking at least 2-3 weeks ahead, or booking one of our hosted-entry Colosseum tours that includes guaranteed entry.

The Vatican Museums receive up to 25,000 visitors per day and tickets regularly sell out. We recommend booking 2-4 weeks in advance during peak season (March to October). Our hosted-entry Vatican tours include guaranteed entry, so you will never be turned away at the door.

Yes. We specialise in private and small-group tours across all our experiences: Colosseum, Vatican, photography tours and combo itineraries. Private tours are bookable directly through our tours page and can be customised for your group size and interests.

Absolutely. We welcome families with children of all ages. Our guides adapt their commentary to suit mixed groups, making Rome’s history engaging for younger visitors. Children under 6 are free at the Colosseum; under-18 EU citizens may receive discounts.

Yes. Beyond our scheduled tours we work as a bucket list travel designer: tell us your dates, group and wish list and we will build a private itinerary across Rome's landmarks, from the Colosseum and Vatican to Trastevere and the Appian Way.

Meeting points vary by tour and are provided in your booking confirmation. Colosseum tours typically meet at the Metro Colosseo exit or near the Colosseum kiosk. Vatican tours meet at Viale Giulio Cesare 229, in front of the cinema. Exact details are sent via WhatsApp before your tour.

Our guides conduct tours in English, Italian, French and Spanish. Many tours are available in additional languages including German, Portuguese and Chinese; see individual tour pages for language options.

Wear comfortable walking shoes: Rome’s cobblestones can be challenging in heels. Bring water, sunscreen (especially in summer), and a scarf or shawl if visiting the Vatican. A light jacket is useful in winter or for underground tours.

Yes. All Pointours guests receive WhatsApp support before and during their experience. We will send your meeting point, any last-minute updates, and are available if you get lost or have questions on the day.

Message us on WhatsApp as soon as you know. Entry slots at the Colosseum and Vatican are timed, so we will do everything possible to hold the group or rearrange your entry, but arriving 15 minutes before the stated meeting time is the safest plan.

The best times are early morning (opening at 9:00 AM) or late afternoon (from 3:30 PM onwards). Midday is the most crowded and hottest. Our early-morning Colosseum tours let you walk the Arena Floor before the main crowds arrive. Read more in our Colosseum destination guide.

Arena Floor access lets you walk on the actual floor of the Colosseum, the same level where gladiators fought. This requires a special ticket and is not included in standard Colosseum entry. All our Colosseum tours with Arena Floor access include this premium entry.

The Colosseum has lifts and accessible routes to most main areas. The Underground and upper tiers (Belvedere) involve stairs. Please contact us before booking if you have specific requirements and we will tailor the experience accordingly.

Yes. All Pointours Colosseum tickets include access to the Roman Forum and Palatine Hill; they share a combined entry system. Plan 3-4 hours to explore all three sites comfortably.

The Vatican enforces a strict dress code: shoulders and knees must be covered. Sleeveless tops, shorts and short skirts are not permitted. Scarves or shawls are sold outside if needed. This applies to all visitors regardless of tour type. Our Vatican City guide has more planning tips.

Yes. The Sistine Chapel is accessible through the Vatican Museums and is included in all our Vatican tour tickets. Photography inside the Sistine Chapel is not permitted by Vatican rules.

No. St. Peter’s Basilica has free entry and is a separate visit from the Vatican Museums. Most guests visit the Basilica after their Vatican Museums tour. Entry is subject to the same dress code and can involve queues in peak season.

A standard visit to the Vatican Museums and Sistine Chapel takes 2-3 hours. Our guided tours are designed to take you through the highlights efficiently, including the Gallery of Maps, Raphael Rooms and Sistine Chapel, without rushing.

April, May, September and October typically offer the sweetest balance: mild weather, long evenings and gardens in bloom or golden light. July and August are hot and busy, while November to February are the quietest months, with lower prices and shorter lines at the big monuments. There is no bad month, only different Romes; our journal covers seasonal tips in depth.

Three full days is the sweet spot for a first visit: one for the Colosseum, Roman Forum and Palatine Hill, one for the Vatican Museums and St. Peter's, and one for the historic centre with the Pantheon, Trevi Fountain and Piazza Navona. With four or five days you can add Trastevere, Villa Borghese and the Appian Way at a far gentler pace.

The historic centre is wonderfully walkable: the Pantheon, Trevi Fountain, Piazza Navona and Campo de’ Fiori all sit within a compact area best explored on foot. The Colosseum and the Vatican sit at opposite ends of the centre, so most visitors connect them with the metro or a short taxi ride. Bring comfortable shoes: the cobblestones are charming and merciless in equal measure.

Cards and phone payments are accepted almost everywhere, including taxis, cafes and museum shops. A small amount of cash in euros is still handy for tiny purchases like an espresso at a stand-up bar, market stalls or church donation boxes. Our tours themselves are paid online in advance, so no cash is needed on the day.

Yes. Families are a big part of what we do, and our guides are used to turning emperors and gladiators into stories that hold a child's attention. Strollers manage the Colosseum's main level and the Vatican galleries well, and we will happily suggest the tour formats and times of day that work best for younger travellers.

Message us on WhatsApp as soon as you know about the delay. Timed entry slots at the Colosseum and Vatican are outside our control, but we will do everything we reasonably can: moving your booking to a later slot, another day, or an alternative format where availability allows. The earlier we hear from you, the more options we typically have.

Most tours can be cancelled or rescheduled up to 24 hours before the start time for a full refund. Specific terms depend on the tour type: Arena Floor and private tours may have a 48-hour window. Full details are shown at checkout.

Bookings made on our website are paid securely online at checkout. If you book through GetYourGuide or Viator, payment follows those platforms’ own checkout and terms. No cash is required on the day for the tour itself.

Occasionally the monuments close for state events, strikes or extraordinary reasons beyond our control. If your visit cannot go ahead, we will contact you right away and offer to reschedule your tour or refund the affected portion in full.

In most cases yes, subject to availability of entry slots. Message us on WhatsApp or email as early as possible and we will move your booking to a new date or time. Changes requested within 24 hours of the start may not always be possible for timed-entry tickets.